About the customer

Present in 35 countries, with sales in 80 countries, Trouw Nutrition employs around 11 thousand people. Focusing on science and technology, the company has 10 research centers located in several countries. Currently, Trouw Nutrition Brasil develops, produces and markets food for various species of animals such as cattle, poultry, pigs, among others.

Challenge

There was the implementation of global ERP in the Brazilian operation, which brought new ways of working for the company. Therefore, the multinational revised its internal processes through robotization and process automation, maintaining a focus on simplification and agility.

Solution

Using the Microsoft ecosystem for process automation, it was possible to integrate business areas, streamlining process flows. ART IT implemented automated flows that increased Trouw Nutrition's productivity, providing visibility for the business. "It is possible to know which part of the process the request is in, whether it is stopped or not. This way, the requester has visibility to take quick action when the request is made", explains Geraldo.

Time optimization

What used to take hours is now being resolved in minutes.

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